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perfect space

Yes, we ship to most countries worldwide. Shipping costs and lead times vary by destination. For international orders, please contact our team directly at hello@maisonvelle.com and we'll provide a custom shipping quote within 24 hours.

For in-stock items, delivery within Vietnam takes 5–10 business days. For items that need to be sourced or customized, lead times are typically 6–8 weeks. Our team will confirm your exact lead time at the time of order.

Absolutely — we encourage it. Our showrooms in Ho Chi Minh City and Hanoi are open Monday through Saturday, 9am to 6pm. No appointment necessary, though booking ahead ensures a dedicated design consultant will be available for you.

Yes. Most of our vanities and countertops can be customized to fit your exact dimensions. Custom orders require a 50% deposit and have a lead time of 8–12 weeks depending on the complexity. Contact our team to discuss your specific requirements.

We accept returns within 30 days of delivery for items in original, undamaged condition. Custom orders and final-sale items are non-refundable. All returns must be arranged through our customer service team. Return shipping costs are the responsibility of the customer unless the item arrives damaged.

Yes — we have a dedicated trade program for interior designers, architects, and developers. Trade clients receive priority service, exclusive pricing, and access to our full material library. Contact us at trade@maisonvelle.com to apply for a trade account.